30-Day Pilot — GTA Dental Clinic
30-day pilot results from a single-location dental clinic in the Greater Toronto Area.
A single-location dental clinic in the GTA. Two dentists, one hygienist, a small front desk team. Around 80 patients per week. Like most clinics their size, the front desk is pulled between check-ins, insurance verification, treatment plans, and a phone that never stops ringing.
When staff are chairside or handling a patient at the desk, the phone goes to voicemail. First-time callers who hit voicemail almost never call back — they call the next clinic on Google. The clinic had no visibility into how many calls were being missed, what those callers wanted, or how much revenue was walking out the door.
No one was tracking it because no one could see it.
New patients, rescheduling, cancellations, insurance questions, emergency triage.
Caller name, phone, reason for visit, urgency level, patient type.
Front desk sees a prioritized queue of calls to action with estimated revenue per lead.
If a caller hangs up early, the system texts them back within 60 seconds.
Routes urgent calls to staff immediately, never gives medical advice.
No hardware, no app, no changes to the phone system.
Calls handled by AI
Confirmed bookings
New patients captured
Revenue recovered
Missed calls
ROI vs. monthly cost
Rescue SMS response time: under 60 seconds.
Staff stay with patients instead of breaking away for every call.
The system went live within days — no onboarding, no learning curve.
The owner sees every call, every caller, every outcome.
Early hang-ups become booked appointments instead of lost revenue.
No more voicemail pile-up — every lead is ranked and actionable.
This clinic was losing patients before they ever walked in the door. They didn’t have a marketing problem — they had an operations gap. The platform closed it, and the revenue impact showed up in the first month.