AI front office · For pharmacies

Your pharmacy, running on autopilot.

Refill requests, insurance verification, and transfer-ins flood your phones during every dispensing rush — pulling pharmacists off the bench for routine questions. Specialty and fridge meds require cold-chain discipline that paper manifests can't enforce, and failed deliveries on high-value biologics become write-offs. One AI platform for your whole pharmacy operation.

Book a demo →See pricing

Live in 24–48 hours · No contracts · Cancel anytime

Hear exactly how it handles your calls

Two-minute walkthrough — real pharmacy scenarios including refill requests, insurance verification, and delivery dispatch.

The problem

Your front desk isn't broken. It's just buried.

Every missed refill call is a script that walks. Every paper manifest is a cold-chain risk. Your team is doing everything right — they just can't be everywhere at once.

Pharmacists pulled off the bench

Phones ring during peak dispensing — routine refill questions and insurance queries that shouldn't need a pharmacist to answer.

Cold-chain risk on specialty meds

Fridge meds and biologics need proper handling at every step. Paper manifests can't flag cold-chain breaks or missed delivery windows.

Failed deliveries are write-offs

A high-value biologic that doesn't get delivered is a write-off that eats margin and damages patient trust.

Transfer-ins and manual entry slow everything down

Every transfer-in means phone calls, faxes, and manual data entry that buries the front desk during the busiest hours.

The platform

Every call, record, and delivery — in one place.

Everything your pharmacy needs — AI receptionist, delivery dispatch, and PMS sync — in one system.

portal.skryptlabs.com
Recent calls
Last 7 daysAll outcomes
TODAY · APR 14
Margaret Chen
(416) 555-0142 · 2:34 PM
Booked$1,850
Unknown
+1 (647) 555-0198 · 1:12 PM
Recovered$420
David Park
(905) 555-0171 · 11:47 AM
Booked$380
Priya Sharma
(416) 555-0223 · 10:02 AM
Booked$640
4 calls · 3 booked · 1 recoveredREVENUE CAPTURED$3,290

Every call, every outcome, every dollar

See missed calls recovered, bookings confirmed, and estimated revenue per conversation — grouped by day.

portal.skryptlabs.com / calls / 2847
MC
Margaret Chen
Returning patient · 3:21 duration
Booked
TranscriptSMS 3Recording
SKRYPT 00:02

“Thanks for calling Clearstone Dental, this is Skrypt. How can I help you today?”

CALLER 00:06

“Hi, um, I need to book a cleaning. And I think I have a cracked filling.”

SKRYPT 00:12

“Of course — let me grab your name and DOB to pull up your file.”

AI SUMMARY

Booked cleaning + exam Thu Apr 17 @ 2:00 PM with Dr. Patel. Flagged cracked filling on #14.

Full context in one click

Transcript, SMS thread, AI summary, and patient details — no tab switching, no guesswork.

portal.skryptlabs.com / settings
FRONT DESK STATUS
Skrypt is answering calls
Changed by Jenna · 9:14 AM
TODAY
12
Calls answered
8
Booked
$4,120
Est. revenue

You're in control. Always.

Flip Skrypt on when the desk is slammed, off when your team's got it. Changes apply instantly.

portal.skryptlabs.com / integrations
Your Pharmacy PMS
Customer #88241
Connected
RECENT ACTIVITY
Refill ready · Margaret Chen
PrimeRx · Logged
2s ago
Delivery dispatched · 3 stops
Cold-chain flagged · Scheduled
2h ago
Delivery confirmed · David Park
Signature captured · GPS logged
Yesterday
47 syncs this week 100% success

Refills + deliveries land in your PMS. Automatically.

Real-time sync with PrimeRx, Kroll, Nexxsys, and Pharmaclik. Phones and last-mile in one platform.

Client Hub Portal available on AI Front Desk and AI Operations plans.

Book a quick demo

15 minutes · No commitment · See it live

How it works

One call in. A whole system in motion.

Every call triggers the full platform — voice, records, dispatch, dashboard. Your team sees it all, automatically.

1

AI answers instantly

Every refill request, insurance question, and transfer-in picked up on the first ring. Natural voice, trained on pharmacy workflows.

2

Patient captured and PMS updated

Caller details, refill details, and AI summary logged to your PMS automatically. No manual entry.

3

Delivery dispatched

Refill ready for delivery? AI dispatcher routes it with cold-chain, signature, and ID flags built in.

4

Your team sees everything

Signature, GPS timestamp, and delivery status write back to the patient record. One dashboard, live.

The industry reality

Every dropped script is lost revenue.

Pharmacy is shifting from dispensing to high-touch specialty and delivery. Front-desk and last-mile gaps cost margin every week. These are industry benchmarks — not vendor claims.

$7.39B → $13.94B
Canadian specialty pharmacy market, 2024 → 2030 (11.2% CAGR)
98 million
Prescriptions abandoned at US retail pharmacies in 2023
3× more likely
First-fill scripts abandoned vs. refills — the critical first-touch window
Book a demo →
Why Skrypt

Not an AI voice. A full operations layer.

Every call becomes a patient record

Not just call logs — full patient profiles with AI notes, refill details, transcripts, and follow-up history. Your team has context before the patient arrives.

Built for specialty pharmacy from day one

Cold-chain protocols, controlled substance workflows, and specialty med intake — the platform is built around how pharmacies actually operate. Not a generic healthcare AI.

Integrates with your pharmacy PMS

PrimeRx, Kroll, Nexxsys, and Pharmaclik. Live data sync without double entry. Every refill and delivery writes back automatically.

One dashboard, not ten tools

Calls, records, deliveries, revenue impact — all in the Client Hub Portal. Your entire pharmacy operation, visible in one place.

Safety

Built around your pharmacy's rules

The AI never gives medical advice. It routes urgent health concerns immediately and follows your protocols exactly. You stay in full control.

Integrations

Connects to your existing systems

Integrates with PrimeRx, Kroll, Nexxsys, and Pharmaclik. Works with your existing phone system via Twilio. HIPAA-aware with BAA support.

Pricing

Simple pricing. Built for where you are.

No contracts. Cancel anytime. Live in 24–48 hours.

AI Receptionist

For independent pharmacies that just need the phones handled.

$399/ mo
Every call answered. Every script captured.
  • Every call answered 24/7
  • Natural AI voice with pharmacy training
  • Call summaries via email and SMS
  • Rescue SMS for missed calls
  • Pharmacy knowledge base
  • Basic call analytics
  • Dedicated pharmacy phone number
Get Started →
AI Operations

For multi-location pharmacies and specialty chains.

$1,299/ mo
For multi-location pharmacies and specialty chains.
  • Everything in AI Front Desk
  • Multi-pharmacist support
  • Multi-location management
  • Recall automation campaigns
  • AI-generated call notes
  • Priority onboarding & support
  • Dedicated account manager
Contact Us →

Multi-location or high-volume? Let's talk.

No long-term contracts
HIPAA-aware protocols
Live within 24–48 hours

Delivery ops add-on available — book a demo for pharmacy-specific pricing.

$500 one-time onboarding fee for Front Desk and Operations plans. Waived for early partners.

Frequently asked questions

Does it integrate with my pharmacy PMS?

Skrypt integrates with PrimeRx, Kroll, Nexxsys, and Pharmaclik. Call data is also delivered via email and SMS.

What about controlled substance or urgent calls?

Controlled substance inquiries and urgent health concerns are immediately routed to your pharmacist on duty. Skrypt follows your specific protocols and never gives medical advice.

How is this different from an answering service?

An answering service takes messages. Skrypt captures refill details, routes deliveries, builds patient records, tracks revenue impact, and gives you a real-time dashboard.

How long does setup take?

Most pharmacies are live in 24–48 hours. We train Skrypt on your services, hours, protocols, and delivery zones during onboarding.

Pharmacies that stopped losing scripts

★★★★★
“We were losing calls every dispensing rush. Skrypt handles every refill question and transfer-in automatically — our pharmacists stay focused on the bench.”

Pharmacy Owner · Toronto, ON

★★★★★
“The delivery tracking has been a game-changer for our specialty meds. Paper manifests are gone and patients actually receive their orders on time.”

Head Pharmacist · Calgary, AB

Get every refill, transfer-in, and delivery covered.

Book a 15-minute demo and see the full platform in action for pharmacies like yours.

Book a quick demo