AI front office · For optometry clinics

Your optometry clinic, running on autopilot.

Annual exam recalls are leaky — patients drift without consistent outreach — and contact lens reorders plus insurance verification for VSP, EyeMed, and OHIP on every booking consume disproportionate front-desk time. Stop losing patients between appointments.

Book a demo →See pricing

Live in 24–48 hours · No contracts · Cancel anytime

Hear exactly how it handles your calls

Two-minute walkthrough — real optometry scenarios including exam booking, recall outreach, and insurance verification.

The problem

Your front desk isn't broken. It's just buried.

Every missed recall is a patient who won't come back. Every benefits verification call is time your staff could spend on in-person care. Your team is doing everything right — they just can't be everywhere at once.

Recall leakage empties your schedule

Patients don't return year-over-year when outreach is inconsistent. The average no-show rate in optometry is 24.8%.

Contact lens reorders eat front-desk time

Reorder calls, verification, and callbacks pull staff off the desk for tasks that should be fully automated.

Benefits resets create booking surges

Vision benefits reset in January. An understaffed front desk turns this surge into a bottleneck — not a revenue opportunity.

Manual PMS entry from every call

Every booking from a phone call means manual data entry. Patient history gets missed and records fall out of sync.

The platform

Every call, record, and recall — in one place.

Everything your optometry front office needs — voice AI, patient records, recall automation, and PMS sync — in one system.

portal.skryptlabs.com
Recent calls
Last 7 daysAll outcomes
TODAY · APR 14
Margaret Chen
(416) 555-0142 · 2:34 PM
Booked$1,850
Unknown
+1 (647) 555-0198 · 1:12 PM
Recovered$420
David Park
(905) 555-0171 · 11:47 AM
Booked$380
Priya Sharma
(416) 555-0223 · 10:02 AM
Booked$640
4 calls · 3 booked · 1 recoveredREVENUE CAPTURED$3,290

Every call, every outcome, every dollar

See missed calls recovered, bookings confirmed, and estimated revenue per conversation — grouped by day.

portal.skryptlabs.com / calls / 2847
MC
Margaret Chen
Returning patient · 3:21 duration
Booked
TranscriptSMS 3Recording
SKRYPT 00:02

“Thanks for calling Clearstone Dental, this is Skrypt. How can I help you today?”

CALLER 00:06

“Hi, um, I need to book a cleaning. And I think I have a cracked filling.”

SKRYPT 00:12

“Of course — let me grab your name and DOB to pull up your file.”

AI SUMMARY

Booked cleaning + exam Thu Apr 17 @ 2:00 PM with Dr. Patel. Flagged cracked filling on #14.

Full context in one click

Transcript, SMS thread, AI summary, and patient details — no tab switching, no guesswork.

portal.skryptlabs.com / settings
FRONT DESK STATUS
Skrypt is answering calls
Changed by Jenna · 9:14 AM
TODAY
12
Calls answered
8
Booked
$4,120
Est. revenue

You're in control. Always.

Flip Skrypt on when the desk is slammed, off when your team's got it. Changes apply instantly.

portal.skryptlabs.com / integrations
Your Optometry PMS
Customer #88241
Connected
RECENT WRITEBACKS
Margaret Chen · Annual Exam
Thu Apr 24, 2:00 PM · Dr. Patel
2s ago
David Park · Recall Sent
12-month reminder · Delivered
2h ago
Priya Sharma · CL Reorder
Confirmed · Dr. Chen
Yesterday
47 synced this week 100% success

Bookings and recalls land in your PMS. Automatically.

Real-time sync with Revolution PHR, Compulink, Crystal PM, and Uprise. No double entry. No missed recalls.

Client Hub Portal available on AI Front Desk and AI Operations plans.

Book a quick demo

15 minutes · No commitment · See it live

How it works

One call in. A whole system in motion.

Every call triggers the full platform — voice, records, schedule, dashboard. Your team sees it all, automatically.

1

AI answers instantly

Every call picked up on the first ring. Natural voice, trained on optometry workflows and terminology.

2

Insurance verified automatically

VSP, EyeMed, and OHIP eligibility checked and confirmed in real-time. No more phone tag with insurers.

3

Appointment booked and patient recalled

New exams booked in real-time. Lapsed patients get automated recall campaigns before they churn.

4

Your team sees everything

One dashboard. Every call, patient, recall, and benefit status — live.

The industry reality

Every empty chair is lost revenue.

Optometry's revenue model depends on the annual exam cycle. Recall attrition and no-shows are the single biggest margin leak in the industry. These are industry benchmarks — not vendor claims.

24.8%
Average no-show rate in optometry — ~$8,000 lost per week
$4,200
Average patient lifetime value — a 2,000-patient practice loses $840K+/yr to recall attrition
6,665
Optometry offices across Canada — where 51% of patients cite affordability as their top barrier
Book a demo →
Why Skrypt

Not an AI voice. A full operations layer.

Every call becomes a patient record

Not just call logs — full patient profiles with AI notes, exam history, transcripts, and recall status. Your team has context before every appointment.

Built for the annual exam cycle

Recall automation, contact lens reorder handling, and benefit verification built in from day one. Designed around how optometry practices actually operate.

Integrates with your practice management system

Revolution PHR, Compulink, Crystal PM, and Uprise. Live data sync without double entry. Every booking and recall writes back automatically.

Insurance eligibility built in

VSP, EyeMed, and OHIP verification on every booking. No more manual eligibility calls holding up your schedule.

Safety

Built around your clinic's rules

The AI never gives medical advice. It routes urgent eye complaints immediately and follows your protocols exactly. You stay in full control.

Integrations

Connects to your existing systems

Integrates with Revolution PHR, Compulink, Crystal PM, and Uprise. Works with your existing phone system via Twilio. HIPAA-aware with BAA support.

Pricing

Simple pricing. Built for where you are.

No contracts. Cancel anytime. Live in 24–48 hours.

AI Receptionist

For solo optometrists who just need the phones handled.

$399/ mo
Every call answered. Every patient captured.
  • Every call answered 24/7
  • Natural AI voice with optometry training
  • Call summaries via email and SMS
  • Rescue SMS for missed calls
  • Practice knowledge base
  • Basic call analytics
  • Dedicated clinic phone number
Get Started →
AI Operations

For multi-provider practices and optometry groups.

$1,299/ mo
For multi-provider practices and optometry groups.
  • Everything in AI Front Desk
  • Multi-provider support
  • Multi-location management
  • Recall automation campaigns
  • AI-generated clinical notes from calls
  • Priority onboarding & support
  • Dedicated account manager
Contact Us →

Multi-location or group practice? Let's talk.

No long-term contracts
HIPAA-aware protocols
Live within 24–48 hours

$500 one-time onboarding fee for Front Desk and Operations plans. Waived for early partners.

Frequently asked questions

Does it integrate with my practice management software?

Skrypt integrates with Revolution PHR, Compulink, Crystal PM, and Uprise. Call data is also delivered via email and SMS.

What about urgent eye complaints?

Acute eye conditions and urgent complaints are immediately routed to your provider. Skrypt follows your clinic's specific emergency protocols and never gives medical advice.

How is this different from an answering service?

An answering service takes messages. Skrypt books appointments, recovers missed calls via SMS, builds patient records, tracks revenue impact, and gives you a real-time dashboard.

How long does setup take?

Most practices are live in 24–48 hours. We train Skrypt on your services, hours, providers, and protocols during onboarding.

Clinics that stopped losing patients between exams

★★★★★
“Our recall rate was embarrassing. Skrypt's automated outreach has brought patients back that hadn't booked in two years — effortlessly.”

Optometrist · Ottawa, ON

★★★★★
“January benefit resets used to overwhelm us. Now the front desk handles the surge without breaking a sweat. Skrypt books them all.”

Practice Manager · Vancouver, BC

Get every exam, recall, and reorder covered.

Book a 15-minute demo and see the full platform in action for optometry clinics like yours.

Book a quick demo